FAQ

1. Do you ship internationally?
Yes, Royston Store is a cross-border brand. We deliver worldwide with trusted carriers.

2. How long does shipping take?
Shipping times vary by location, but most orders arrive within 5–10 business days. You’ll receive tracking details once your order ships.

3. What is your return policy?
We accept returns within 14 days of delivery, provided items are unused and in original packaging. Luxury deserves care, and we ensure returns are smooth and stress-free.

4. How do I know your products are authentic?
Every Royston item is sourced and crafted with quality at the forefront. We guarantee authenticity and stand behind the craftsmanship of our collections.

5. How should I care for my items?
Each product comes with care instructions to help preserve its beauty. For clothing and bags, we recommend gentle cleaning methods to extend durability.

Free delivery worldwide

Luxury shopping should be stress-free.
Royston Store partners with reliable international couriers to deliver your order swiftly and safely. Standard shipping typically takes 5–10 business days. Expedited options may be available at checkout.

Satisfied or refunded

If for any reason you’re not fully satisfied with your purchase, you may return it within 14 days in original condition. Our team will guide you through a smooth return process, ensuring your experience with Royston remains seamless.

Top-notch support

We’re here to help.
At Royston Store, customer care is at the heart of our luxury promise. Whether you have a question about your order, need style advice, or want to know more about our products, we’re just a message away.

Secure payments

Shopping at Royston Store should feel effortless.
Our cart and checkout are designed to be clean, minimal, and secure—just the way luxury shopping should be. We use trusted payment gateways and encrypted systems to ensure your information is always safe.