Privacy Policy
Effective date: 23.10.2025
Royston (“we”, “our”, “us”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have when you visit [your domain] or purchase from our store.
1) Who we are
Royston Store
Registered address: Gingog LLC - TA ROYSTON - Wyoming, USA
Contact: roystonfz@royston.pro
2) What we collect
We collect information you give us and information collected automatically.
Information you provide
Account details: name, email, password (hashed), phone.
Order & delivery: billing and shipping address, products, order notes.
Payments: last 4 digits of card, payment token/ID from the processor (we do not store full card numbers).
Support & marketing: messages, reviews, survey responses, marketing preferences.
Information collected automatically
Device & usage: IP address, browser type, device identifiers, pages viewed, referring site, approximate location.
Cookies & similar tech: used for cart, checkout, analytics, and personalisation. See “Cookies” below.
From third parties (processors)
Payment providers (e.g., Shopify Payments/Stripe/PayPal) for fraud prevention and transaction confirmation.
Shipping partners for delivery updates.
Analytics/marketing tools (e.g., Shopify Analytics, Google Analytics, [email platform e.g., Klaviyo]) if enabled.
3) How we use your information
To operate the store: process orders, payments, shipping, returns, and customer support.
To personalise your experience: remember your cart, recommend products.
To communicate: order confirmations, updates, and—if you opt in—marketing emails/SMS.
To protect our business: prevent fraud, enforce our terms, maintain security.
To analyse & improve: site performance, product development, and advertising effectiveness.
4) Legal bases (EU/UK GDPR)
Where GDPR applies, we process your data on these bases:
Contract (to fulfil an order or provide an account).
Legitimate interests (to secure our site, prevent fraud, improve services).
Consent (for marketing where required; you may withdraw at any time).
Legal obligation (tax, accounting, regulatory requirements).
5) Sharing your information
We share data with trusted service providers who help us run the store, each under a contract that limits their use to our instructions:
Commerce platform & hosting: Shopify.
Payments: Shopify Payments/Stripe/PayPal, etc.
Fulfilment & shipping: postal/courier partners.
Analytics & marketing: Shopify/Google Analytics, [email platform] (if enabled).
IT/security & support tools.
We do not sell your personal information. We may disclose information if required by law or to protect our rights or others’ safety.
6) International transfers
Your data may be processed outside your country (e.g., the UK, EU, US). We rely on lawful transfer mechanisms such as Standard Contractual Clauses and vendor certifications. Shopify’s data practices are described in their privacy documentation.
7) Retention
We keep personal data only as long as necessary:
Orders & invoicing: 7 years (tax/accounting).
Account & support records: while your account is active + 2 years after last activity.
Marketing preferences: until you opt out.
When data is no longer needed, we securely delete or anonymise it.
8) Your rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict processing.
Data portability.
Withdraw consent for marketing.
Lodge a complaint with your local data authority (e.g., ICO in the UK, your EU DPA).
Requests: email [privacy email] with “Privacy Request”. We will verify your identity before completing a request.
California (CCPA/CPRA): You may request access/correction/deletion and opt out of “sharing” for cross-context behavioural advertising. We do not sell personal information. To manage preferences, use our [“Do Not Sell or Share My Personal Information” link] or email us.
9) Cookies & tracking
We use cookies and similar technologies to:
Keep your cart and session active.
Measure performance and improve the site.
Personalise content and (where applicable) ads.
Control cookies via your browser settings or our [cookie preferences link]. Disabling cookies may affect functionality (e.g., checkout).
10) Marketing communications
We send marketing only with your consent (or as otherwise permitted). You can unsubscribe at any time using the link in our emails/SMS or by emailing [privacy email]. Transactional messages (order, shipping) will still be sent.
11) Security
We use administrative, technical, and physical safeguards—encrypted transport (HTTPS), payment tokenisation via certified processors, access controls, and regular monitoring. No method of transmission is 100% secure.
12) Children’s privacy
Our store is not intended for children under 16 (or the local equivalent). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
13) Third-party links
Our site may link to third-party sites. Their privacy practices are independent of ours—please review their policies.
14) Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page. We’ll note the “Effective date” above and, for significant changes, provide additional notice.
15) Contact us
Questions or requests about this policy:
Email: roystonfz@royston.pro